Lavender Lane Privacy Policy
Learn how we collect, use, and safeguard your personal information at Lavender Lane. This policy outlines your rights, our data practices, and our commitment to protecting your privacy
Privacy Policy
Effective Date: 05-04-2025
1. Introduction
Welcome to Lavender Lane (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.
2. Information We Collect
2.1 Personal Information
- Contact Details: Such as your name, email address, phone number, or mailing address when you fill out forms or sign up for our services.
- Health-Related Information: If you choose to provide health or wellness information for inquiries or consultations. We handle this data with extra care to protect your privacy.
2.2 Non-Personal Information
- Usage Data: We automatically collect certain information about your device and browsing activities, including your IP address, browser type, operating system, and pages visited. This helps us improve user experience and website functionality.
2.3 Cookies & Tracking Technologies
- We use cookies and similar technologies to track activity on our website and store certain information. Cookies help us recognize you, remember your preferences, and customize user experience.
- You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. However, disabling cookies may affect site functionality.
3. How We Use Your Information
We may use the information we collect for purposes such as:
- Providing and Personalizing Services: To schedule appointments, provide health or wellness advice, and tailor recommendations to your needs.
- Communications: To send newsletters, marketing materials, or updates about our services. You may opt out of these communications at any time.
- Analytics: To understand how users interact with our site, evaluate marketing effectiveness, and improve user experience.
- Compliance and Protection: To comply with applicable laws, regulations, or legal obligations and protect our rights or the rights of others.
4. Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data in the following situations:
- Service Providers: We may share information with trusted third-party vendors who assist us with website hosting, payment processing, email marketing, analytics tools, or other support services. These vendors have access to personal information only to perform tasks on our behalf and are contractually obligated to keep it confidential.
- Legal Compliance: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you of any change in ownership or uses of your personal data.
3. How We Use Your Information
- Contact Details: Such as your name, email address, phone number, or mailing address when you fill out forms or sign up for our services.
- Health-Related Information: If you choose to provide health or wellness information for inquiries or consultations. We handle this data with extra care to protect your privacy.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request that we delete your personal data, please contact us at the email below.
7. Security Measures
We prioritize protecting your personal information. We implement commercially reasonable security measures to safeguard data against loss, theft, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can remove it from our systems.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access or obtain a copy of the personal information we hold about you.
- Request corrections or updates to your personal information.
- Request deletion of your personal information under certain circumstances.
- Opt out of marketing communications at any time.
- Access or obtain a copy of the personal information we hold about you.
- Request corrections or updates to your personal information.
- Request deletion of your personal information under certain circumstances.
- Opt out of marketing communications at any time.
10. Cookie Consent & Do-Not-Track Signals
- We display a Cookie Consent banner to inform you of our cookie usage. You may choose whether to accept or reject non-essential cookies.
- Some browsers offer a “Do Not Track” (“DNT”) feature that signals to websites you visit that you do not want to be tracked. We currently do not respond to DNT signals, but you can manage cookie preferences in your browser settings.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting the revised policy. We will notify you via email or a prominent notice on our site if we make material changes affecting your rights.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Disclaimer: This Privacy Policy is for reference purposes only. To ensure full legal compliance with regulations such as GDPR, CCPA/CPRA, HIPAA (if applicable for medical data in the U.S.), or other relevant laws, please consult with a qualified attorney or privacy law specialist and tailor the policy to match your actual data processing activities.
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